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The contract between ALEX SHOP and the customer shall be concluded with the acceptance, even partial, of the order  by ALEX SHOP , which reserves the right, in its sole discretion to reject the order is considered tacit acceptance, if otherwise notified by any means to the customer by placing an order in the manner provided, the customer declares to have read all the above information provided during the purchase process and accept the General conditions and payment.  If the client and a consumer (i.e. a person who buys goods for purposes not related to his profession), once the online purchase procedure, will print or save an electronic copy and keep these general conditions of sale, subject to the provisions of article 3 and 4 of Legislative Decree n 185/1999 on distance selling customer Is not entitled to damages or compensation as well as any contractual or extra contractual liability for direct or indirect damage a persons and/or glucose, caused by lack of acceptance, even partial, of an order.  The technical information included in the relevant factsheets reproduce those made available by the manufacturer of the goods we sell, therefore, we reserve the right to make changes to the information of the products to match one that provided by manufacturers, without any notice the picture accompanying the description of a product may not be fully representative of its characteristics, and may differ in color , size, and accessories in Figure confirms the correct order is notified by e-mail, to the e-mail address indicated by the client through the process of registering The email content will indicate the n.  of order data and the time of receipt, such data will be required in all communications with our Office customers can also check the status of your orders directly from the site In case of non-acceptance of an order by  ALEX SHOP will promptly inform the customer prices are inclusive of VAT and are subject to change at any time without prior notice the stocks of products available at the time of the order can change in minutes as database access inventories of our warehouses may not be in real time.  Therefore, we do not guarantee the immediate availability of the products ordered.

The customer has the right to change the goods purchased within and not more than 7 days after receipt.
The customer can only change the goods with the same article provided that the latter is still available at the site.
In the event that the item is missing, you can make 100% of the expense in order to buy another (shipping not included)
In case of change of the goods the shipment is fully charged by the customer.
No refunds are made in cash.
Money reimbursement is excluded in any case.
It is possible to replace the item only if it has not been used and has no damage.

 CONFORMITY at the time of delivery the purchaser must check the goods received and, if you're having apparent anomalies or defects, must notify the seller within 1 day of purchase.  In case of lack of conformity,ALEX SHOP will provide for restoration of conformity by replacement of the purchased item, the risk of loss of or damage to the goods and automatically transferred to the buyer when he (or a third party commissioned by it and other than the carrier) acquires physical possession of the goods replacement time depends solely on the policies of the manufacturer and no damages can be claimed for any delay in performing replacements such as canceling the ORDER To simply cancel an order is just send, 10 a.m. of the day following your order confirmation receipt, an e-mail at info@thealexshop. com specifying the sequence number of the order issued at the time of purchase In this case your order will not be processed and the amount already paid by credit card, or other methods, with the exception of costs incurred for installation, you will be refunded in the same method of payment used (excluding transaction costs) after 24 hours, the contract will be concluded and the order is duly submitted but you will always be entitled to apply to the right of withdrawal.

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